Sterling has built its reputation on handling background checks for some of the world’s largest companies. The promise is clear: fast, accurate, and compliant screening at scale. But does that same level of service translate when you’re a smaller business hiring a handful of people? I dug into Sterling’s process, pricing, and user experience to see if the premium reputation really matches day-to-day results.
(Note: In late 2024, Sterling was acquired by First Advantage, another leading screening company, in a $2.2B deal. The Sterling brand is currently transitioning to First Advantage’s name, but for this review we’ll refer to the product as ‘Sterling’ since the platform and services remain the same.)